Privacy Policy Privacy Policy

This Privacy Policy (hereinafter referred to as "the Policy") is drawn up in compliance with the requirements of the Law of the Republic of Kazakhstan dated May 21, 2013 № 94-V "On personal data and its protection" (hereinafter - referred to as "the Law") and determines the order of personal data processing and measures to ensure the security of personal data undertaken by Taxi Master LLP (hereinafter referred to as "the Operator").

This Policy establishes regulations for the utilization of personal information received from users of the website (hereinafter referred to as "Users") by the administrator of the website (hereinafter referred to as " Company ").

The Privacy Policy applies to all Users of the Website, with terms and definitions interpreted in accordance with the current legislation of the Republic of Kazakhstan.
Users explicitly agree to the processing of their personal data as described in this Policy.
The use of the website implies the User's unconditional consent to the Policy and the specified terms of information processing. Users are not allowed to use the website if they do not agree with the terms of the Policy.

1. Personal Information of Users
2. Purposes of Processing Users' Personal Information
3. Terms and Methods of Processing Users' Personal Information
4. Measures Applied to Protect the User's Personal Information
5. Dispute Resolution
6. Additional Terms and Conditions

1. Personal Information of Users
1.1 The Website collects, accesses and uses personal data of Users, as well as technical and other information related to Users for the purposes specified in the Policy.
1.2 Technical information is not considered personal data. The Company uses cookies to identify Users.
Cookies are text files that are available to the Company to process information about the User's activity, including information about which pages the User has visited and the time the User has spent on the page. The User can disable the use of cookies in the browser settings.
1.3 Technical information also refers to information that is automatically transmitted to the Company during the use of the Website using the software installed on the User's device.
1.4 The personal data of the User means the information that the User provides to the Company when filling out an application form on the Website and any subsequent use of the Website.
The information mandatory for providing to the Company is distinctly marked.
Other information is provided by the User at their discretion.

1.5 The Company is authorized to process data made publicly available by the personal data subject or that it subject to publication or mandatory disclosure as required by law.
1.6 The Company does not verify the reliability of personal information provided by the User and has no opportunity to assess their legal capacity.
The Company assumes that the User provides accurate and sufficient personal information about themselves and keeps this information up-to-date.

2. Purposes of Processing Personal Information of Users
2.1 The main purpose of the Company in collecting personal data is to provide information and consulting services to Users.
Users agree that the Company may also use their personal data for:
  • Identifying the party within the framework of the services provided;
  • Providing services and customer support at the request of Users;
  • Improving the quality of services, usability, design and development of the Website, troubleshooting technical or security issues;
  • Analyzing for expansion and improvement of services, information content and advertising of services;
  • Informing Users about services, targeted marketing, service updates and promotional offers based on Users' information preferences;
  • Targeting advertising materials; sending individual marketing messages via e-mail;
  • Conducting statistical and other research based on anonymized data.
2.2 The Company uses technical information anonymized for the purposes specified in clause 2.1.

3. Terms and Methods of Processing Users' Personal Information
3.1 The User consents to the processing of their personal data by sending an application form (any written request containing contact details).
3.2 Processing of User's personal data includes collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of User's personal data.
3.3 The User's personal information is kept confidential, except for cases when the User voluntarily provides information for public access.
3.4 The Company has the right to transfer the User's personal information to third parties in the following cases:
  • The User has expressed consent to such actions;
  • Transfer is necessary for the User's use of a certain service of the Website or for the fulfillment of a certain contract or agreement with the User;
  • Transfer to authorized state authorities of the Republic of Kazakhstan on the grounds and in accordance with the procedure established by the legislation of the Republic of Kazakhstan;
  • To ensure the possibility of protecting the rights and legitimate interests of the Company or third parties in cases where the User violates the terms of contracts and agreements with the Company, this Policy, or documents containing the terms of use of specific services;
  • As a result of processing of the User's personal information by depersonalizing it, anonymized statistical data is obtained, transferred to a third party to conduct research, perform work or provide services on behalf of the Company.
4. Measures Used to Protect the User's Personal Information
4.1 The Company implements necessary legal, organizational and technical measures to protect the User's personal information from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5. Dispute Resolution
5.1 All possible disputes arising from the relations regulated by this Policy shall be settled in accordance with the procedure established by the current legislation of the Republic of Kazakhstan under the norms of Kazakh law.
5.2 Compliance with the pre-trial (claim) procedure of dispute settlement is mandatory.

6. Additional Terms and Conditions
6.1 The Company reserves the right to make changes to this Privacy Policy without the User's consent.
6.2 The new Privacy Policy comes into effect from the moment of its publication, unless otherwise specified by the new edition of the Privacy Policy.