How to start a taxi business

Many are now thinking about how to start a taxi business, and for good reason: the service is in demand by customers, it does not require a huge investment, and incomes can be predicted. Your main focus of attention should be:

1. Choose a ready-to-work taxi software
2. Develop a strategy to зrovide high-quality service to your customers

However, you may be intimidated by the competition with the big players in the market, with modern automated companies and aggregators. Start your taxi business with us ― with Taxi Master software and our mobile app, and compete with aggregators like Uber with confidence.

Your success directly depends on the right choice of software and app. The loyalty of customers, driver satisfaction and your profit depend on how smoothly and reliably everything works. Our software package is ready for use in taxi companies, but can be modified to meet the needs of your company. We will customize the programs for you, help with the implementation of the software package and support you at every stage of business launch.

With our software package, orders are processed in seconds and automatically distributed to drivers. Customers can make an order in two clicks and get a car quickly.

If you are already thinking about how to start a taxi company, then we advise you to do the following:

• Explore the market;
• Determine the target audience;
• Conduct competitive intelligence;
• Conduct a SWOT analysis of your competitors;
• Familiarize yourself with the legislation of your country;
• Write down what your organizational structure will be;
• Try to forecast income and expenses in advance.

Explore the market where you want to start a business. What is the market capacity? How many people will use taxi services every day?

Determine the target audience segment you are interested in and form the concept of your business. For the business to be effective, you need to understand who you are working for, what customers you want to attract. Who is your taxi for: for business class passengers or for the economy segment? Based on this, it will be necessary to develop a positioning and advertising campaign in the future. Target customers will need to be attracted to your company through marketing and advertising. It is most effective to look for clients where they are most often. And the messages in the advertisement will need to be addressed to a specific group of people.

Conduct competitive intelligence. Find out more about your competitors: how many there are, who they work for, how much their services cost, what they offer their clients, whether they have a bonus system, how they attract clients, what kind of advertising messages they do. Identify some of your strongest competitors.

Conduct a SWOT analysis of your competitors and your future company. Write down your strengths and weaknesses as well as those of your competitors. Analyze what will help you stand out from the competition. Maybe a fast mobile app? Or impeccable service? Also think about what strategy you should choose to strengthen your weaknesses and make the most of your strengths.

Familiarize yourself with the legislation of your country. Or better yet, consult with an experienced lawyer. It is extremely important to know in advance how your company will need to be legally registered in your country, how to register a car fleet and get a license, how much taxes you will need to pay.

Write down what your organizational structure will be. How many people do you want to hire? Who will report to whom? The size of the staff will determine the space that you will rent in the future in order to accommodate office staff there.

Try to forecast income and expenses in advance, as well as calculate the breakeven point. Not sure how much you will need to invest in the business and how quickly it will pay off? Leave a request, and we will help you analyze the financial model and calculate the return on business in your region.

Use the tools available in the Taxi Master software package for your successful start. They will help you to start a taxi cab service efficiently.

1. The mobile application for customers Taxophone
2. Mobile application for drivers TM Driver
3. The program for the work of the taxi company
4. The program for the work of operators
5. The web-application for analyst

Mobile application for taxi today is the development of the first necessity. It will help you attract solvent customers who value speed and convenience. In the app, customers can create an order in seconds and track the driver's movements. The program calculates the exact cost of the trip and assigns the vehicle automatically ― taking into account the wishes of the user. The customer can also choose any convenient payment method for the order.

We will create an application completely in your corporate identity and adapt it to your company: the application will have your logo, the interface will be completely in your language.

With the application, you automate processes and optimize costs, since 300-400 orders from the application per day can reduce one workplace in the dispatch center. Also, your company will be able to work faster, which means handling more orders.

A key feature of Taxophone is its referral code system, which helps to spread the word about your company: users share a link to your app in exchange for bonuses, your customer base grows and so does your profit.

• An app in your language and in your corporate identity
• Orders are placed in seconds
• Fast and convenient service for informing about the order status
• The ability to choose a tariff
• Convenient payment methods
• Driver location tracking
• The ability to give the driver a rating
• The ability to attract customers for free through referral codes
• Push notification function to notify about promotions

The modern functional Taxi-Master driver application allows drivers not only to take orders in one click, but also simplifies and automates the processes of interaction between the driver and the office. For example, the calculation process.

• The driver receives orders
• Orders are distributed automatically using algorithms
• The driver can perform 1.5 times more orders
• Drivers earn a rating
• You motivate drivers to work more efficiently and better
• Tariff increases will help motivate drivers
• The tariff can be automatically increased during rush hours
• The driver can choose the best shift option for them and pay for it online
• 100+ languages ― you can work with drivers who speak any language

The Taxi Master software package is best suited to the needs of your taxi company. Processing an order in the company without the software package takes a few minutes, and with the help of Taxi Master software the work is done automatically within 8-10 seconds.

• Orders are accepted and processed automatically
• High speed of request processing
• The voice robot can take orders
• There are web-applications to connect remote operators
• Web-applications for self-service of corporate clients
• The program can be customized for any features of your business

Most orders will be processed automatically by the software, and you won't need too many operators: a mobile app and a voice-activated robot will replace some of them. Two or three employees will still have to be hired, because it is impossible to imagine a fully automated company yet. Operators will help in a non-standard situation.

• User-friendly interface
• Fast order processing
• All the information you need is right in front of you
• The ability to assign vehicles of different comfort levels to the driver
• The ability to make the vehicle temporarily unavailable

All data on passengers, trips, calls are available to the manager at any time, so that you can constantly keep your finger on the pulse and make decisions that will increase revenues.

• Get personalized reports
• Get access to all data at any time
• Analyze company performance
• Find growth points
• Test hypotheses
• Build forecasts

If you are wondering how to start a taxi service like Uber, then pay attention to the Taxi Master software package. We update all components of our software three times more often than other developers ― this allows our clients to stay on track and be strong competitive companies.

Taxi Master specialists will help with the individual configuration of the software functionality for your taxi company, as well as provide useful recommendations for starting a taxi business. We have already launched more than 3,500 taxi companies worldwide.

Contact us and our experts will advise you on launch of your taxi business.