Taxi-Master
20.12.2023

How to choose a developer for a taxi program

Choosing a software developer for your taxi company is a challenging task. There are many developers available, and it's not easy to determine which one will be your long-term partner.
Here's a checklist of 5 things to consider when choosing a taxi software developer.

1. Experience and Market Presence

When selecting a developer, pay attention to the company's years of operation, locations served, and client portfolio. Examine their website, team size, certifications, and departmental structure. If the company's department has only a few people handling technical support, implementation, and program development, they may struggle to provide a quality product and devote enough time to solving your problems. A larger team can better understand and address your business needs.
How to choose a developer for a taxi program
How to choose a developer for a taxi program
Ask the developer the following questions:
  • How many years has your company been in the market?
  • Where do you operate, in what countries and regions?
  • How many employees do you have and what do they do?
For example:
Taxi-Master has been developing taxi software since 2003, serving over 4000 clients globally with a team of more than 120 specialists in various fields.You can read more about us here.

2. Customized Approach

Ensure the developer can provide a tailored approach to address the unique challenges of your taxi business. Look for flexibility in program parameters and order distribution methods.

Take note of the following points:
  • Can the taxi software developer dive into the individual problems and challenges of your business and offer you an individual approach?
  • Does the program allow for customization to meet your needs?
Customized Approach
Customized Approach
For example:
At Taxi-Master, our business analysts conduct a thorough audit of your company before starting work. They analyze the work of your drivers, find the most important problems and suggest solutions tailored to your needs.
We provide off-the-shelf and customized solutions for your company, allowing adjustments to tariffs, bonuses, order pickup methods, driver priorities and other dynamic parameters.

3. Support for Business Growth

This is a non-obvious but very important point when choosing a taxi software developer. The situation in the taxi industry is constantly changing, new features are released and implemented, allowing companies to work better. A crucial factor is the developer's commitment to adapting to industry changes and continuously improving. They should be immersed in the specifics of your business and not only work on the program, but also share their experience with other experts in the field.
Support for Business Growth
Support for Business Growth
Pay attention to the following details:
  • Is the taxi software developer actively involved in specialized events, training sessions, educational courses?
  • Can the company's staff share insights on taxi business operations or give valuable advice?
  • Does the developer offer consultation opportunities with taxi business experts?
For example:
Taxi-Master holds annual on-site trainings, providing materials, business plans, webinars, and valuable tips for executives to stay updated and grow their businesses.

4. Customer Attraction

Attracting customers is a crucial and ongoing task of your taxi company. Does your developer incorporate effective strategies such as advertising, promotions, bonuses to boost visibility and engagement?

Ask these questions:
  • Does your developer have specialists dedicated to promoting your taxi company?
  • What strategies do they suggest for promoting your mobile app and your taxi company?
Customer Attraction
Customer Attraction
For example:
TaxiMaster offers the TaxoPhone mobile app with a custom company design, a business card website, and placement in the App Store and Google Play.

5. Business Support

Just purchasing and installing a taxi program might fall short.There are always questions about functionality and capabilities that need answers from the developer's representatives.

Inquire with the developer:
  • Can they provide you with a personal manager to address your queries?
  • Where and to whom should you reach out for any questions about the program's operation?
Business Support
Business Support
For example:
Every taxi company that runs on the Taxi Master program has a personal manager. They are there to answer your questions, understand the nuances of your business, assist during program implementation and setup, and keep you updated on promotions and special offers.


In conclusion, a reliable taxi program developer should be more than a software provider - they should be your long-term partner in promoting and supporting your business. This partnership plays a crucial role in steering your company towards success.
For more details on how the Taxi Master program and driver application work, please consult your manager.
Constantly improving software that is built by the needs of taxi industry
Taxi solutions focused on your brand
Web apps
Manage employee privileges and view reports through a user-friendly web services interface.
Driver app
Automatically matching rides with the closest available drivers to increase earnings.
Branded mobile app
User-friendly mobile app for customers with a familiar interface to all app users.
Control Panel
Manage call operators, drivers, cars, tariffs, clients, view statistics, and more.

Taxi solutions focused on your brand

Constantly improving software that is built by the needs of taxi industry
Control Panel
Manage call operators, drivers, cars, tariffs, clients, view statistics, and more.
Branded mobile app
User-friendly mobile app for customers with a familiar interface to all app users.
Driver app
Automatically matching rides with the closest available drivers to increase earnings.
Web apps
Manage employee privileges and view reports through a user-friendly web services interface.
Taxi-Master software
for your taxi business
Scalable, Customizable, Out-of-the-box
BIT-Master is a Taxi-Master software developer, an international IT company with over 19 years of experience, a leader in the development of taxi software and services. BIT-Master is the creator of the Taxi-Master software, mobile applications for passengers and drivers, as well as dozens of services, thanks to which dispatchers and taxi companies can use the best solutions.
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