The robot identifies order attributes based on key phrases. For instance, if a customer mentions "kids" or "child" during the conversation, the robot will automatically add a child seat to the order. Additionally, if no relevant keywords are used, the robot can inquire if the customer has any additional requests.
In an ideal interaction scenario, customers should primarily respond with "yes" or "no" to questions, except for initial and final addresses. This approach streamlines the process, leading to smoother interactions and a substantial increase in orders through the Voice Robot.