Taxi-Master
30.08.2024

Efficient work with taxi driver application

Mobile taxi apps are taking over the market. According to David Curry, head of the App Data section at Business of Apps, "More than 300 million people use taxi apps worldwide, with about 150 million of them using DiDi and Uber." This is because taxi driver applications significantly simplify the work. Their use eliminates the need for radios, speeds up the order processing, optimizes routes, helps manage payments, and allows drivers to receive feedback from customers. By using these apps, drivers can focus more on providing quality service rather than dealing with administrative tasks.
Efficient work with taxi driver application

Key features of the application for taxi drivers

Taxi driver apps are comprehensive tools designed to optimize workflow and boost earnings. Their primary function is to allocate rides to available drivers closest to the passengers and serve as a communication hub between the driver, dispatcher, and passenger.

Here are some of the main features of the TMDriver app:

1.Easy Order Acceptance: Drivers can accept rides with a single tap, speeding up the process and allowing them to respond quickly to new requests.

2. Order Selection by Criteria: The app allows drivers to queue orders and choose them based on fare and distance to the pickup location. This helps drivers efficiently plan their work and choose the most profitable routes.

3.Automatic Shift Registration: TMDriver automatically signs drivers in and out of shifts, reducing administrative tasks and allowing them to focus on driving.

4.Route Optimization: The app uses GPS to map out the best routes to pickup and drop-off locations, saving time and helping drivers avoid traffic.

5.Satellite Taximeter: The app sends the vehicle’s location to the dispatch system, allowing for precise tracking of the taxi. This improves the safety of both drivers and passengers, as dispatchers can monitor the taxi’s movement in real-time.

6.Fleet Management: TMDriver allows drivers to select from available vehicles, handle reservations, and manage account transactions, making fleet management more efficient.

7.Passenger Rating: After each trip, drivers can rate passengers and leave comments. This helps maintain high service standards and provides feedback to other drivers about potential passenger issues.

8.Traffic Alerts: The app displays traffic events on a map and lets drivers report new ones, helping them avoid traffic jams and other road problems.

9.Trip Fiscalization: TMDriver supports trip fiscalization, which is important for managing financial transactions and compliance.

10.Dynamic Priority History: The app keeps a history of dynamic priorities, helping drivers analyze their trips and understand how ride assignments are made.

11.Integration with Taxi-Master: TMDriver works with the Taxi-Master software, helping to fully optimize the operations of the taxi company.

12.QR Code Payments: The app supports payments via QR code without needing to link a bank card, making the payment process simple and secure.

Modern taxi driver apps like TMDriver offer a wide range of features to streamline work and maximize earnings. They make interactions between drivers and passengers smoother and help ensure rides are completed safely and efficiently. Implementing such an application helps taxi drivers provide high-quality service to their clients.

Key features of the application for taxi drivers
Benefits of Using the TMDriver driver’s taxi app
The TMDriver app makes communication between customers, dispatchers, and drivers fast and efficient, eliminating the need for radios and speeding up order processing. Here are some key benefits of using TMDriver:

  • User-Friendly and Convenient: Available on both iOS and Android, the app includes all the essential features for effective operation, such as job management, navigation, shift payments, and a taximeter. It’s easy to use and intuitive, making it simple for drivers to get started.

  • Push Notifications: TMDriver uses push notifications to keep drivers informed and engaged. You can notify drivers about new jobs, company’s updates, and road incidents, ensuring they stay updated on all important events and can quickly adapt to any changes.

  • Online Shift Payments: Drivers can top up their balance directly through the app without leaving their vehicles. This saves time and helps drivers stay focused on their work without interruptions.

  • Reduced Dispatcher Workload: With TMDriver, drivers can start and end their shifts independently and check in at taxi stands without needing assistance from an operator. This reduces the dispatcher’s workload and allows them to focus on customer service.

  • Driver Retention: The app is designed to help retain drivers by preventing it from being used on devices with other taxi apps installed. This reduces the likelihood of drivers working for competitors.

  • Customizable Features: TMDriver can be tailored to the specific needs of your taxi company, allowing for additional features beyond the standard ones. This customization ensures the app meets your unique requirements and enhances the service you offer.

  • Easy Driver Onboarding: Drivers can apply to join your company directly through the app. They just need to fill in the necessary details and submit documents for verification. Once approved, drivers can immediately start working and access all the app’s features, including order management, route optimization, and payment processing. This streamlined hiring process saves time for both drivers and employers and helps quickly expand your team.

TMDriver is specifically designed to provide customized functionalities for taxi businesses. Make your app unique by tailoring it to your company’s needs and creating a custom design. Discover more about the benefits of the TMDriver app here.
Benefits of Using the TMDriver driver’s taxi app

Bonus: Tips for choosing a driver app

A good driver app can streamline your workflow, increase your earnings, and enhance safety. But before you pick one, it’s essential to evaluate its features, benefits, and drawbacks, and compare it with other options on the market. Here are some key factors to consider when choosing an app:

  • Functionality: Look for an app that makes it easy to accept orders, optimize routes, automatically assign rides, and handle payments. GPS integration is also crucial for accurate location tracking and route management.

  • Compatibility and Accessibility: Make sure the app is compatible with your device (iOS, Android, etc.) and easy to install and update. This ensures smooth operation across different smartphone models.

  • Integration and Support: Ensure the app can integrate with other systems you use, like dispatch or payment systems, and offers reliable customer support for quickly resolving any issues.

  • Security and Privacy: Protecting your and your passengers' data is crucial. Check how the app manages personal information and safeguards against unauthorized access.

  • Reviews and Reputation: Reading reviews from other drivers can provide insights into the app's reliability and performance. Pay attention to recurring issues and commonly highlighted features to help make a better decision.

Choosing the right app for taxi drivers is an investment in your success and efficiency. The right app can optimize your operations, enhance customer service, and make your work more comfortable and effective.
Bonus: Tips for choosing a driver app
Constantly improving software that is built by the needs of taxi industry
Taxi solutions focused on your brand
Web apps
Manage employee privileges and view reports through a user-friendly web services interface.
Driver app
Automatically matching rides with the closest available drivers to increase earnings.
Branded mobile app
User-friendly mobile app for customers with a familiar interface to all app users.
Control Panel
Manage call operators, drivers, cars, tariffs, clients, view statistics, and more.

Taxi solutions focused on your brand

Constantly improving software that is built by the needs of taxi industry
Control Panel
Manage call operators, drivers, cars, tariffs, clients, view statistics, and more.
Branded mobile app
User-friendly mobile app for customers with a familiar interface to all app users.
Driver app
Automatically matching rides with the closest available drivers to increase earnings.
Web apps
Manage employee privileges and view reports through a user-friendly web services interface.
Taxi-Master software
for your taxi business
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BIT-Master is a Taxi-Master software developer, an international IT company with over 19 years of experience, a leader in the development of taxi software and services. BIT-Master is the creator of the Taxi-Master software, mobile applications for passengers and drivers, as well as dozens of services, thanks to which dispatchers and taxi companies can use the best solutions.
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